Q: What type of file do you need for my logo?

A: We accept JPG, PDF, and SVG files. If you have a different file type, please email us, and we'll do our best to assist you.

Q: How long does it take to receive the order?

A: The turnaround time depends on the size and complexity of your order. Typically, it’s around one week, but we can provide a more precise estimate once we confirm your order. We can also accommodate rush orders if needed.

Q: Can you deliver items or ship through different methods?

A: We’re happy to discuss shipping options and costs via email. Our preferred shipping method is Canada Post.

Q: What materials can you print/engrave on?

A: We can print on a variety of materials, including fabric, wood, tumblers, and more.